Shipping Policy:

1. We will try to get your order out within 72 hours of receipt. However, there are factors that will affect this. Our stated shipping time is 4 to 6 weeks. Priority Mail Insured (DOMESTIC) (3 to 5 days) STARTS at $5.55.

2. With a domestic order, for us that means in the U.S., paid for by credit card, we will try to get your order out in 72 hours. The process is as follows:
   
   1. You make the order
      
   2. We get up that morning and check all orders on the site, (they are held in the secure server, there is no communication with your information attached that can be seen by anyone else).
      
   3. We check shipping costs and send you an email for approval if it is over the automatic costs we factor in on the site.
      
   4. Upon your approval or if there are no shipping issues, we process your credit card on site here at the store/school.
      
   5. We pack your order, go the two blocks down to the post office and send out your package.
      
   6. All packages go out priority mail insured. (A little more expensive but delivery is far more certain and the insurance is essential for the value of some of the more rare items).
      

3. If a domestic order is paid for by check, we must:
   1. Wait to receive the check in the mail.
      
   2. Wait for the check to clear before shipping.
      
   3. Orders made on the website but paid for by check are not reserved. All orders are on a FIRST COME FIRST SERVE BASIS. If you are ordering one of the more rare books on our site this could be significant. If we run out, we do not know when we will get more. Your check will be returned.
      
   4. If we do not receive your check in two weeks we will void the order.
      

4. International orders will be processed the same as domestic credit card orders except:
   
   1. IN ALL CASES we will email you with the total cost before processing your credit card and the order. Orders are not reserved so reply promptly so that we do not sell out before the transaction is completed.
      
   2. International orders must clear the customs of that country. We have no control over how long that takes. There are also countries where additional taxes will be incurred for material shipped. These costs will be paid by the customer. If you have any information on shipping to your country that may help us, PLEASE LET US KNOW.
      

5. Errors do occur. We make them and so do you. Please be very careful when entering your information so that neither of us have to say we are sorry. It is best to recheck your order one last time before submitting is, especially shipping addresses.

6. If something gets lost. We must wait 30 days before even making a claim with the postal service. Because of this we will not be able to replace items ordered for at least that length of time. After 30 days we will need a signed and dated letter from you stating that the item did not arrive. When we receive this we will send your order again.

7. International packages that get lost will take extra time. Also insurance rates for packages is more than domestic in most cases.

8. Though we understand your desire to complete transactions and receive your merchandise, if a package is lost, PLEASE do not demand immediate action on your order. We simply must work through the system as it is. So be very careful making your order, we will be very careful in processing it and, hopefully, the postal service will do their job.

9. Finally, please try to have us ship to a secure location. If you do not have such a place where you live, perhaps a friend’s address or a work address would be acceptable. If it is lost after delivery to your stated address we cannot be responsible.

   Damaged or Defective

10. We have not had this happen often but sometimes items sent arrive damaged or defective.
    
    1. Damaged items must be handled through a claim with the post office. We will need a signed letter from you stating the damage. Please keep all packing material to ensure that we can prove mis-handling of your order. We may have to show this to the post office. In order to recover our losses and to replace your item wes will need your help. We are sorry for any inconvenience.
       
    2. Defective items. This is rare because WE TEST ALL ITEMS BEFORE SHIPPING. Yes, we are just that compulsive about things. This slows the process but you will be happier in the end. Our policy is to replace all defective items but we may ask you to ship the item back to us first. We apologize in advance for any inconvenience this may cause.
       

11. International customers, we may choose to credit your account for damaged or defective items. Once again, we may ask it to be returned to us first. We apologize in advance for any inconvenience this may cause.
    

Return Refund Policy